The industry's leading unconfirmed upsell solution
eStandby Upgrade - Unconfirmed Pre-Arrival Upselling Solution
Santa Clara, CA USA; Frankfurt Am Main, Germany
Between 51 and 100
eStandby Upgrade is an unconfirmed upsell solution your hotel can use to engage guest during pre-arrival, on the booking engine, via email, or via app, to present guests with relevant offers.
Now you can monetize premium inventory and services that may otherwise go unused and undervalued, and to relieve oversold situations across their portfolio of brands. More importantly, hotels can deepen the relationship with their guests by creating meaningful interactions that build loyalty through a personalized guest experience.
Segmented offers (reservation type, demographics, etc...)
Web app (PWA) accessibility for guests
Booking.com "direct connect"
Automated pre-stay emails
Multilingual (guest facing)
Upsell 3rd party services
Upsell room upgrades
Expedia "direct connect"
Upsell extra services
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support