An automated and intelligent check-in solution, empowering reception agents to make the right upsell offer to the right guest at the right price

CheckIn Merchandising - Check-In Upselling Solution
Santa Clara, CA USA; Frankfurt Am Main, Germany
Between 51 and 100
2000
Description
CheckIn Merchandising™ creates dynamic and intelligent upsell offers for potentially every hotel guest, regardless of booking channel or the availability of contact data. This sophisticated, data-driven upsell solution empowers front desk personnel to boost the property’s bottom line while also providing every customer with a better experience.
Software languages:
Features
KPI dashboard
Segmented offers (reservation type, demographics, etc...)
Check-in upselling
In-stay upsells
Web app (PWA) accessibility for guests
Customise offers
Booking.com "direct connect"
Automated pre-stay emails
Multilingual (guest facing)
Upsell 3rd party services
Upsell room upgrades
Expedia "direct connect"
Upsell extra services
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support