Enables hotels to provide their guests with confirmed upsells based on last-minute available inventory

eXpress Upgrade - Confirmed Pre-Arrival Upselling Solution
Santa Clara, CA USA; Frankfurt Am Main, Germany
Between 51 and 100
2000
Description
eXpress Upgrade is a confirmed upsell solution that uses real-time two-way integration into the PMS or CRS to allow guests to review and commit to upsell offers close to arrival. eXpress offers can be viewed via email, via text, or via app, so you can engage your guests however they like.
Software languages:
Features
KPI dashboard
Segmented offers (reservation type, demographics, etc...)
Check-in upselling
In-stay upsells
Web app (PWA) accessibility for guests
Customise offers
Booking.com "direct connect"
Automated pre-stay emails
Multilingual (guest facing)
Upsell 3rd party services
Upsell room upgrades
Expedia "direct connect"
Upsell extra services
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support