Oaky is a hyper-personalised and automated upsell engine that helps hotels drive additional profit from their existing customers by delivering a superior guest experience.
Browsing from best-selling upsell offers, hoteliers can add personalised guest-facing deals in a few clicks, and promote them through perfectly timed guest communication. This puts guests in control of designing their stay with upgrades, special deals and ancillary services. I
n short, Oaky helps hotels drive additional profit from their existing customers by delivering a superior experience to guests. Oaky is trusted by innovative hotels, groups and chains across the globe, including the likes of Amaris Hospitality, Onyx Hospitality Group & Radisson Hotel Group.
How it Works:
- Oaky connects to your PMS or channel manager to automatically receive information of your arriving guests
- Using that information, Oaky sends personalized emails at optimal times in the pre-stay guest journey
- From the e-mails, guests have 1-click access to your hotels branded web app
- From there they design their stay by taking upgrades and services