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Oaky

Verified profile

Amsterdam, Netherlands

Between 11 and 50

2013

Upselling for the modern hotelier. Commission-free and personalised upselling that drives profit and enhance the guest experience.

Reviews summary

100 %
Likelyhood To Recommend
(based on 3 hoteliers)
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0
See all reviews

Demo

Description

Oaky is a hyper-personalised and automated upsell engine that helps hotels drive additional profit from their existing customers by delivering a superior guest experience.

Browsing from best-selling upsell offers, hoteliers can add personalised guest-facing deals in a few clicks, and promote them through perfectly timed guest communication. This puts guests in control of designing their stay with upgrades, special deals and ancillary services. In short, Oaky helps hotels drive additional profit from their existing customers by delivering a superior experience to guests.

Oaky is trusted by innovative hotels, groups and chains across the globe, including the likes of Event Hotels, Onyx Hospitality Group & Radisson Hotel Group.

 

How it Works:

  • Oaky connects to your PMS or channel manager to automatically receive information of your arriving guests
  • Using that information, Oaky sends personalized emails at optimal times in the pre-stay guest journey
  • From the e-mails, guests have 1-click access to your hotels branded web app
  • From there they design their stay by taking upgrades and services

Software languages:

Features

Upselling Platforms
- View all

KPI dashboard

Segmented offers (reservation type, demographics, etc...)

Check-in upselling

In-stay upsells

Web app (PWA) accessibility for guests

Customise offers

Booking.com "direct connect"

Automated pre-stay emails

Multilingual (guest facing)

Upsell 3rd party services

Upsell room upgrades

Expedia "direct connect"

Upsell extra services

Pricing

59.0
per property/month
Contract length: 1 year
Free trial, Setup fee
What's included?
  • Training and consultations
  • Online/Telephone support
  • Unlimited premium features
  • Minimum 3x ROI
  • €3-4 Incremental revenue per guest

from €59,- per month*

1.5
per room/month
Contract length: 1 year
Free trial, Setup fee
What's included?
  • Training and consultations
  • Online/Telephone support
  • Unlimited premium features
  • Minimum 3x ROI
  • €5-10 Incremental revenue per guest

from €1,50,- per room/month*

0.0
per room/month
Contract length: 1 year
What's included?
  • Training and consultations
  • Online/Telephone support
  • Unlimited premium features
  • Minimum 3x ROI
  • €5-30 Incremental revenue per guest


T.B.D. per room/month*

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (36)

Reviews

229 rooms Hotel in Australia

Revenue & e-Commerce
Reviewed On
02/11/2019
Pros

Very easy system to use and set-up. It's user-friendly for our guests too. I love their design, growth in design. Flexibility, forever expanding

Cons

Manual updating of bookings. System integration should be the next step. nothing else to suggest

Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0