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Otello Hospitality ERP

Verified profile

Berlin

Between 51 and 100

1999

A Complete Harmony Of Software for hospitality with same interface, one DB, fully integrated modules

Reviews summary

Description

Otello Hospitality ERP is a fully integrated system of modules that can cover all the operation in your property. It is an end-to-end solution for those who do not want to limit their business growth. Bringing all the functions and departments of the enterprise into a consolidated software program, Otello will help optimize business processes and thus deliver customer satisfaction. This approach to BIG DATA within a single structure provides the industry with a solution where all accounting, operational and guest data is integrated. The unique connection between all modules enables you to reach the information whenever and wherever you need it. The proper and instant data flow allows simultaneous access by all authorised employees within your property.

Otello provides instant and relevant information and simplifies the entire processes so the hoteliers can instantly monitor the status of the property and feel the difference of real time engagement. Otello offers special management reporting features to let you become completely in control of every bit of data.

Otello Hospitality ERP Content:

  • Front Office & Room Management
  • HouseKeeping Management
  • CRM 
  • Operation Management
  • Event Management
  • Spa Management
  • Finance Management
  • Procurement
  • Cost Control & Inventory
  • P.O.S.
  • Guest Loyalty
  • Booker Loyalty
  • e-Payment
  • e-Concierge
  • Internet Booking Engine

Software languages:

Features

Analytics & Business Intelligence
- View all

Revenue forecasting & budgeting

Custom dashboard

Flexible user rights & restrictions by employee

Multi-property view

Corporate accounts sales & commission tracking

Online travel agents sales & commission tracking

Team collaboration Tools

Year-to-year comparison of all major data sets

Predefined & custom alerts

Custom reporting

Competition comparison (e-reputation)

Website performance tracking

Social media monitoring

KPI dashboard

Property Management System (PMS)
- View all

Room rack (reservations calendar)

Room types & rate management

Advanced invoiced & billing

Bed assignment (hostels)

Group reservations management

Customer profiling

Custom reporting

Extra (ancillary) revenue tracking

Flexible user rights & roles

Emailing automation (pre & post stay)

Voucher management

Daily activity dashboard

KPI dashboard

Reservations overview

Integrated payment processing

Integrated passport scanner

Mobile access

Booking engine module

Channel management module

CRS module

Yielding (revenue management) module

Spa management module

CRM Module

point of sale module

Housekeeping module

Staff communication (task manager) module

Guest app or web portal module

Lobby kiosk module

Sales & events management module

Online registration form (fast check-in)

Custom rates

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (22)