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Otello Loyalty Management

Verified profile

Berlin

Between 51 and 100

1999

Enhance your hotel brand

Reviews summary

Description

Otello Loyalty module run by independent hotels and hotel chains to enhance their brand value, helps them offer memberships to guests, provide amenities, discounts and rewards during their interaction with hotel brand.

-Features

  • Long or short term membership.
  • Flexible and traceable discounts for accommodation or other services.
  • Accommodation or per guest expenditure based on guest categorization.
  • Deadline definitions for rewards spending.
  • Pre-credit reward identification.
  • Guest specific rewards and discounts.
  • Free or restricted spending of rewards bonus points on account of point of sales, activity or department.
  • By analyzing purchasing trends, ability to create specific campaigns depending on guest behaviours

 

-Benefits

  • Become a brand ambassador
  • Repeat guests increase
  • Your direct bookings amplify
  • Analyzing purchasing trends, ability to create specific campaigns depending on guest behaviours.
  • Easily keep track of lost and found items of guests

Software languages:

Features

Loyalty Program
- View all

Customisable point system

Advanced rules

3rd part supplier management

Points Bank

Multi-currency

Branded loyalty program

KPI dashboard

Content management system (CMS)

Price management system

Multi-brand loyalty program

Point redemption catalog for guest

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support