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Otello Operation Management

Verified profile

Berlin

Between 51 and 100

1999

Digitize Your Hotel Operations

Reviews summary

Description

Understand your guests expectations and carry out the necessary improvements, monitor all preventive maintenance activities and thus ensure superior guest satisfaction, minimized incidents and maximized equipment lifetimes. Otello Operation Management helps your 
staff get their job done better and faster. 

-Features

  • Effective Dashboard to track each request.
  • Task management with mobility
  • Periodical maintenance for all appliances
  • Fully customised automatic alerts for technical and management staff
  • Automatized app downloads
  • Interface with Oracle Service and reading Guest profile data from PMS

-Benefits

  • Guest Room Health condition tracking
  • Reduced repair costs
  • Increased equipment malfunction accidents
  • Enhanced Productivity and eciency
  • Reduce paperwork
  • Unlimited and powerful reporting to capture all detailed performance

Software languages:

Features

Staff Communication & Task Management
- View all

Manager app

Task assignement (individual, by department, custom group)

Guest request management

Inspection checklisks

Knowledge bank (logbook)

Multi-property dashboard

Announcement & news

Calendars (create a calendar for individual projects & whole departments)

Ideas (gather ideas from the team)

Reoccuring tasks for prevention & deep cleans

Android/iOS app

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (3)