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Prefme

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Safe, Seamless & Personalized Hotel Experiences

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Description

An innovative contactless hospitality solution, Prefme allows guests to specify their detailed travel preferences and access personalized services. It helps hotels to enable contactless and safe guest experiences, simplify operations, increase revenues and reduce costs.

The Prefme technology enables hotels to deliver hyper-personalized experiences to their guests as travellers around the world can share their in-depth Eat & Stay preferences on the Prefme app even before they arrive.

The Prefme platform ensures fully contactless hotel operations for the full cycle of the guest journey, from pre check-in to post checkout. No longer guests are required to download multiple hotel apps. Just the Prefme app simplifies travel across the globe and makes it easy to organize stays at any Partner hotel.

Key Features –

• Stay preferences to personalize in-room amenities and ambience

• Eat preferences to customize meals consumed in the hotel

• Multilingual Chat to connect with hotel staff anytime, anywhere

• Easy contactless pre check-in and checkout to avoid reception queues

• Pre-booking of Partner hotel services for a relaxed experience

• Hygienic in-room dining via digital menu and in-app ordering

• Food QR Scanning to avoid allergies and view ingredients list

• Loyalty Cards wallet to save cards and redeem offers on-the-go

 

Download Prefme On Play Store - Prefme

Download Prefme On App Store - Prefme

Software languages:

Features

Mobile Apps & Web Apps
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Integrated payment processing

iOS/Android app

Web application (PWA)

Usage analytics dashboard

Branded app

Content management system (CMS)

Hotel directory (information & services)

Online registration form

Room service ordering

In-stay feedback (for internal use)

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Interactive map (city guide)

Alarm clock

Self check-in/mobile key (3rd party lock supplier)

Weather

News (digital newspapers)

Push notifications

Wifi landing page

Travel information

View bill & self check out

TV control (Chromecast on TV)

Loyalty program module

Room control (lights, temperature, sound)

Multi-currency

Multilingual (guest-facing)

TripAdvisor Review Collection Partner

Housekeeping requests

Staff Communication & Task Management
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Manager app

Task assignement (individual, by department, custom group)

Guest request management

Inspection checklisks

Knowledge bank (logbook)

Multi-property dashboard

Announcement & news

Calendars (create a calendar for individual projects & whole departments)

Ideas (gather ideas from the team)

Reoccuring tasks for prevention & deep cleans

Android/iOS app

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support