Simplified sales & marketing for hotels

Profitroom CRM
Berlin
Between 100 and 200
2008
Description
Profitroom® CRM is an effective marketing and sales platform that supports hotel at all stages of acquiring guests, significantly increasing the number of direct bookings. You will be surprised by its indispensability.
With Profitroom® CRM you get:
- Effective, personalized message templates that can contain photos, descriptions and prices taken directly from the special offers of your booking system. Hotel e-mail marketing has never been so simple and effective.
- The ability to quickly create and email an offer ideally suited to the requirements of a guest.
- A central database of guests, bookings, and inquiries. Full history stored in one place allows you to adjust offers to the needs of guests.
- A mechanism that works like an inbox, thanks to which your team will not miss a single guest’s inquiry again.
- Automation of hotel-guest communication thanks to predefined, multilingual emails. The system will send messages before and after each stay.
- GDPR compliance. Profitroom CRM is not only compliant with the GDPR regulations but also supports your team in complying with the regulations. All data sources are saved temporarily, in accordance with the content and purpose of the processing, expressed by guest.
Software languages:
Features
Data deduplication
Multi-property view
Centralized data warehouse
Customer profiling
HTML WYSIWYG Editor
Guest profile enrichment
Segmented messaging (reservation type, demographics, etc...)
E-mail automation
Custom loyalty program module
Content management system (CMS)
e-reputation management module
Up-sell room upgrades
Up-sell extra services
Flexible user rights & restrictions by employee
KPI dashboard
Drag & drop template Editor
Guest feedback module (comment cards/reviews)
Multilingual (guest facing)
Segmented emailing (reservation type, demographics, etc...)
TripAdvisor Review Collection Partner
Google Review Partner
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support