Server based hotel management system
Likelyhood To Recommend
(based on 32 hoteliers)
protel solutions form a robust technology stack for all hotel business types, with a worldwide team of local partners to support it. The ground-breaking app store, accessible directly via the protel PMS, has rapidly changed the way hotels and their technology vendors do business.
Formed 25 years ago in Dortmund, Germany, shaped by one of the most dynamic overseas investment markets in the world, the beating heart of this modern software company serves only hospitality.
The first cloud-native PMS and apps went live in 2009, and two consecutive Olympic villages - “the largest hotels on Earth“ - were built on protel. Operations expanded internationally to over 90 countries, leading to branch offices in Dubai, Vienna, and Atlanta. Currently, more than 14,000 hotels worldwide choose to power their business with protel.
Continuing to influence the technological change collectively known as “the hospitality industry,” protel speaks excellent hotel. Talk to us today.
Other products by this provider:
Room rack (reservations calendar)
Room types & rate management
Advanced invoiced & billing
Bed assignment (hostels)
Group reservations management
Extra (ancillary) revenue tracking
Flexible user rights & roles
Emailing automation (pre & post stay)
Daily activity dashboard
Integrated payment processing
Integrated passport scanner
Booking engine module
Channel management module
Yielding (revenue management) module
Spa management module
point of sale module
Staff communication (task manager) module
Guest app or web portal module
Lobby kiosk module
Sales & events management module
Online registration form (fast check-in)
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support
300 rooms Hotel in Germany
Die Möglichkeit der Multiproperty Funktion ist sehr vorteilhaft. Übersichtliche Darstellung.
An sich ein gutes PMS jedoch mit einigen Macken. Reports die selbstverständlich sein sollten fehlen vollständig und müssen als Extraleistung programmiert werden. Support benötigt oft länger für die Bearbeitung.
78 rooms Hotel in Austria
The visual category occupancy overview as well as the visual room plan with intuitive mouse support for moving reservations are still top notch.
Legacy system with poor updating of software code and system settings.