Give meaning to reviews
Qualitelis
Verified profile
Paris
Between 11 and 50
2008
Demo
Description
Qualitelis provides a turnkey solution that can be customized (survey, design...) to your hotel's brand. You will be provided with different tools to manage communications throughout the guest journey from pre-stay online registration and upselling to post-stay feedback.
You will also be able to monitor your online reputation through a centralised dashboard highlighting your ranking on different platforms such as tripadvisor or booking.com.
Software languages:
Features
E-Reputation & Feedback
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Statistical & semantic analysis of external portals (OTA, Metasearch, Social Media)
Review sentiment analysis
Manager app
Workflow Management
Extensive real-time review statistics
Competitive comparison
Case Management
In app response
Custom alerts
Flexible user rights & restrictions by employee
Review widget & certificate on your website
Task manager (assign by individual, department or custom group)
Customisable guest surveys
Automated email review invitations
Automated SMS review invitations
TripAdvisor Review Collection Partner
Google Review Partner
Review feed (XML) integration in your website
Multi-property view
KPI dashboard
AI based improvement recommendations
Upselling Platforms
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KPI dashboard
Segmented offers (reservation type, demographics, etc...)
Check-in upselling
In-stay upsells
Web app (PWA) accessibility for guests
Customise offers
Booking.com "direct connect"
Automated pre-stay emails
Multilingual (guest facing)
Upsell 3rd party services
Upsell room upgrades
Expedia "direct connect"
Upsell extra services
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (70)
H么tel Saint Etienne
H么tel Parc Victoria Saint-Jean-de-Luz
La Pyramide - Patrick Henriroux
Ch芒teau le Clos de la Ribaudi猫re
H么tel Restaurant Le Tumulus
H么tel L'Yeuse - Chateaux et Hotels Collection
H么tel Spa de Fontcaude
H脭TEL DE LA BAIE - GRANVILLE THALASSO PREVITHAL
Chateau de l'Epinay
Integrations (22)
60
/ 100
Screenshots
