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Qualitelis

Verified profile

Paris

Between 11 and 50

2008

Reviews summary

N/A %
Likelyhood To Recommend
(not enough data)

Demo

Description

Qualitelis provides a turnkey solution that can be customized (survey, design...) to your hotel's brand. You will be provided with different tools to manage communications throughout the guest journey from pre-stay online registration and upselling to post-stay feedback.

You will also be able to monitor your online reputation through a centralised dashboard highlighting your ranking on different platforms such as tripadvisor or booking.com.

Software languages:

Features

E-Reputation & Feedback
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Statistical & semantic analysis of external portals (OTA, Metasearch, Social Media)

Review sentiment analysis

Manager app

Workflow Management

Extensive real-time review statistics

Competitive comparison

Case Management

In app response

Custom alerts

Flexible user rights & restrictions by employee

Review widget & certificate on your website

Task manager (assign by individual, department or custom group)

Customisable guest surveys

Automated email review invitations

Automated SMS review invitations

TripAdvisor Review Collection Partner

Google Review Partner

Review feed (XML) integration in your website

Multi-property view

KPI dashboard

AI based improvement recommendations

Upselling Platforms
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KPI dashboard

Segmented offers (reservation type, demographics, etc...)

Check-in upselling

In-stay upsells

Web app (PWA) accessibility for guests

Customise offers

Booking.com "direct connect"

Automated pre-stay emails

Multilingual (guest facing)

Upsell 3rd party services

Upsell room upgrades

Expedia "direct connect"

Upsell extra services

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (22)