Between 11 and 50
Qualitelis provides a turnkey solution that can be customized (survey, design...) to your hotel's brand. You will be provided with different tools to manage communications throughout the guest journey from pre-stay online registration and upselling to post-stay feedback.
You will also be able to monitor your online reputation through a centralised dashboard highlighting your ranking on different platforms such as tripadvisor or booking.com.
Statistical & semantic analysis of external portals (OTA, Metasearch, Social Media)
Review sentiment analysis
Extensive real-time review statistics
In app response
Flexible user rights & restrictions by employee
Review widget & certificate on your website
Task manager (assign by individual, department or custom group)
Customisable guest surveys
Automated email review invitations
Automated SMS review invitations
TripAdvisor Review Collection Partner
Google Review Partner
Review feed (XML) integration in your website
AI based improvement recommendations
Segmented offers (reservation type, demographics, etc...)
Web app (PWA) accessibility for guests
Booking.com "direct connect"
Automated pre-stay emails
Multilingual (guest facing)
Upsell 3rd party services
Upsell room upgrades
Expedia "direct connect"
Upsell extra services
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support