Game-changing insights from online reviews
Review Intelligence (KePSLA)
Between 1 and 10
KePSLA analyzes guest reviews to provide hoteliers with a BI tool that measures guest satisfaction, enhances quality standards, improves customer engagement and personalizes the guest experience.
With KePSLA, hotels can analyze, report, and act upon review metrics and advanced semantic analyses. Plus, KePSLA’s platform allows hotels to interact with guests and reply directly to reviews to improve guest relations, and KePSLA’s travel recommendation engine allows hotels to influence their reputation and ranking on OTAs and meta-search engines.
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