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Rezlynx PMS (Guestline)

Verified profile

Shrewsbury, UK

Over 200

1991

Cloud technology for future-focused hoteliers

Reviews summary

93 %
Likelyhood To Recommend
(based on 17 hoteliers)
Features
4.82
Ease of use
4.73
Value for money
4.91
Support
4.91
Implementation
4.73
See all reviews

Demo

Description

The Rezlynx PMS provides you with the tools and insights to make your daily life easier by automating routine tasks and liberating your staff to focus on the guest.

Fully configurable, PCI compliant, and featuring a comprehensive rate and availability management tool that is updated in real time, the mobile-friendly cloud-hosted solution is flexible enough to support any sized hotel or group.

And with visibility of all your online distribution channels, including leading OTAs and the GDS, as well as other Guestline and third party systems, you can manage bookings and operations and a wide range of functionality from a single location.

Software languages:

Features

Property Management System (PMS)
- View all

Room rack (reservations calendar)

Room types & rate management

Advanced invoiced & billing

Bed assignment (hostels)

Group reservations management

Customer profiling

Custom reporting

Extra (ancillary) revenue tracking

Flexible user rights & roles

Emailing automation (pre & post stay)

Voucher management

Daily activity dashboard

KPI dashboard

Reservations overview

Integrated payment processing

Integrated passport scanner

Mobile access

Booking engine module

Channel management module

CRS module

Yielding (revenue management) module

Spa management module

CRM Module

point of sale module

Housekeeping module

Staff communication (task manager) module

Guest app or web portal module

Lobby kiosk module

Sales & events management module

Online registration form (fast check-in)

Custom rates

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (33)

Reviews

32 rooms Hotel in United Kingdom

Multi-property hotel
Marketing & Sales
Reviewed On
26/10/2020
Pros

Guestline is very user-friendly, intuitive and very easy to use. The product is continuously being improved with new features added frequently in response to the requirements of the Hotel teams and the everchanging industry. The help and support provided by the Guestline team is second to none, I have never experienced such a high degree of dedication and support from any other company or supplier, when you have Guestline onboard it really is a partnership and they go above and beyond to ensure you are getting the very best out of the product.

Cons

In 6 years of working with the Guestline team I can honestly say I have absolutely no complaints. We did encounter problems from time to time but these were relatively rare. Certainly when comparing to other PMS and Distribution products, Guestline is one of the most stable platforms of any on the market. We did come across gaps in functionality now and then, but the Guestline team always worked with us on any challenges we would have, and where a lack of functionality was the problem they would work with us to either develop a workable solution or the additional functionality would be developed into the product.

Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0

rooms in United Kingdom

hotel
Front Office
Reviewed On
25/10/2020
Pros

Easy to use and great support! Easy for employees to use! .. all the sections are good to use

Cons

Can’t pull off a created date report in. Basic c and b. Nothing else though.

Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0

72 rooms Hotel in Ireland

Independent hotel
Corporate Office
Reviewed On
24/10/2020
Pros

good company that is workimg hard for your business. take the meeting with Clio, it is worth it. i really like thier open API approach. lots of partners =lots of options

Cons

they require you to use their booking engine, so that is frustrating to be locked in, but it works well enough, so that is not too bad.

Features
4.0
Ease of use
3.5
Value for money
4.0
Support
4.0
Implementation
4.5

46 rooms Hotel in United Kingdom

Front Office
Reviewed On
22/10/2020
Pros

The easiest PMS I have ever came across in the hospitality industry! It is clear that Guestline was designed and created with ease of use in mind to help hoteliers. Highly recommend!

Cons

So far, with the new implementations as well as their new live chat all the cons were fixed!

Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0

70 rooms Hotel in United Kingdom

Independent hotel
General Manager
Reviewed On
22/10/2020
Pros

-user friendly - excellent features to make life easier for the team in the hotel

Cons

Nothing comes to find. All issues are dealt with swiftly by support team...

Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0