RIMS (by MP-Network)

Impress your guests with professional and sophisticated proposals, confirmations, pre- and post-stay messages, room- or package upsell offers, online preference planners, transfer confirmations, all automated from your PMS. Hotel-customized down to the tiniest details. RIMS is one of the leading providers for hotels for personalized and top-quality communication before, during, and after their guest’s stay.

RIMS - providing professional HTML and mobile responsive guest communication for more than 200 luxury hotels & resorts worldwide.

Why RIMS?

• Tailor-made templates customized to your hotel’s requirements down to the tiniest detail following your Corporate Identity
• Personalized messages based on guest data from your PMS
• All e-mails can be previewed and edited before sending
• A user-friendly datastore enables you to update your content and images independently
• No additional PMS interface required
• RIMS templates are multilingual, they adjust accordingly to your guest’s language
• Our employees have 10+ years of experience in working at top-tier hotels

Founded 2012 by hotel professionals in Germany, RIMS grew to one of the leading software companies to provide customized guest communication to more than 200 Hotels & Resorts worldwide (and counting). Our team develops our products in beautiful Munich, Germany, and keeps your guests and employees in mind with everything they create.