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SmartHOTEL Channel Manager

Verified profile

Reeuwijk, Netherlands

Between 11 and 50

2007

Connecting hotels to the world

Reviews summary

100 %
Likelyhood To Recommend
(based on 2 hoteliers)
Features
3.5
Ease of use
2.5
Value for money
3.5
Support
2.0
Implementation
4.0
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Description

At SmartHOTEL, we help hoteliers navigate the exciting world of online distribution. We do this with distribution technology and tailored connectivity that ensures you can sell your rooms in the most efficient and revenue-generating way. 

SmartHOTEL's channel manager allows you to increase bookings and avoid overbookings with 2-way connectivity and real-time room inventory and rate management across all your online channels. Eliminate manual management of different extranets from booking.com, Expedia and more than 100 other OTA's.

 

Smart, Simple and Intuitive.

We provide freedom to hoteliers with great products and even greater services so that you can spend your time realising the ultimate guest experience in every way possible.

  • Easy to use – Intuitive Channel Manager User Interface and experience.
  • Web-based – You can’t always be attached to your front-desk. Easy access from any place at any time.
  • Service as a Specialty – Your consultant works with you to establish your optimal channel mix and rate set-up.
  • Multilanguage & Currency – The Smart Channel Manager is available in multiple languages and most currencies.
  • Virtual properties – Got different account ID’s on an OTA and want them centralised in your PMS? No problem!
  • Dedicated support – Our consultants will help you quickly and personally.

Want to know more about the many benefits of the SmartHOTEL Channel Manager? Plan a free demo!

 

Software languages:

Features

Channel Manager
- View all

Booking engine module

1 click on/off

Channel analytics dashboard

Multi-currency

2-way XML integration

Virtual Properties (different OTA account ID’s to one PMS)

Flexible user rights & roles

365 days rate management

Rate shopping module

Connect to main GDSs

Yielding (revenue management) module

Pooled inventory

Mobile access

Custom inventory levels per room type & channel

Pricing & availability rules

Payment automation for OTA bookings

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (40)

Reviews

78 rooms Hotel in Austria

Independent hotel
Marketing & Sales
Reviewed On
20/02/2020
Pros

For us it was not really the optimal channel manager, but for other companies it may be suitable.

Cons

the responsibilities regarding support are unclear or non-existent; you are on your own

Original review translated from german
Features
3.5
Ease of use
2.5
Value for money
3.5
Support
2.0
Implementation
4.0
SmartHOTEL replied
20-02-2020

Hello, thank you for your review! We are sorry to hear that the Channel Manager is not a perfect fit for you. We would like to get in touch and discuss what we can do to make our product and service a better fit for you. Could you send us an e-mail to support@smarthotel.nl?