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Guest App - by Staymate

Verified profile

Vienna, Österreich

Between 1 and 10

2018

No download - directly on your guests' smartphones

Reviews summary

100 %
Likelyhood To Recommend
(based on 1 hoteliers)
Features
5.0
Ease of use
5.0
Value for money
4.5
Support
5.0
Implementation
4.5
See all reviews

Description

Smart Guest Communication: One platform – many channels.

The Guest App is the digital concierge for your hotel guests.
Inspire your guests with the most modern user experience!

Learn more at getstaymate.com

✨ YOUR ADVANTAGES

✔️ Save time: Choose from ready-made content suggestions
✔️ Avoid mistakes: Correct & always up-to-date guest information on every channel
✔️ State-of-the-art user experience: Perfect for Millenials & “Generation Instagram”


✨ Available for all guests’ devices

✔️ Deutsch, Englisch, Französisch, Italienisch, Russisch, Chinesisch & 10 weitere Sprachen
✔️ No download – directly on your guests’ devices
✔️ Most modern user experience


🤝 Give your guests a warm welcome

✔️ Your brand - your identity
✔️ Special promotions & offers
✔️ Guest services & Guest directory


👀 Discover new experiences

✔️ Experiences, tours, restaurant tipps, events, ...
✔️ Choose personal preferences
✔️ Your personal recommendations


🤖 Answer common questions, automatically.

✔️ Ask questions
✔️ Suggest activities
✔️ Chatbot concierge included


💪 Upgrade your existing website
✔️ Powerful experience widgets
✔️ Automatically improves your search engine ranking
✔️ Inspire your guests


🖨️ Printed weekly program
✔️ Print your weekly program, guest information or activity
✔️ Always up-to-date
✔️ Printed with a single click


✉️ Beautiful pre-arrival emails
✔️ Up- & Cross-Selling
✔️ Promote your offers & upgrades
✔️ Send important information


About Staymate: Staymate combines various guest communication channels in one common platform. Staymate automates tedious and time-consuming maintenance tasks and even keeps existing content up-to-date.
 

Software languages:

Features

Bookable in-House Experiences & Services
- View all

Create unlimited number of hotel activities, services and events

Connect your experiences with selected people-profiles from your team

Invite others to create and manage experiences

Sell your hotel experiences on all relevant channels

Share selected experiences with other partner hotels

Customize to your hotel's brand identify

Content management system (CMS)

Multi-lingual (guest facing)

Mobile friendly / responsive

Mobile Apps & Web Apps
- View all

Integrated payment processing

iOS/Android app

Web application (PWA)

Usage analytics dashboard

Branded app

Content management system (CMS)

Hotel directory (information & services)

Online registration form

Room service ordering

In-stay feedback (for internal use)

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Interactive map (city guide)

Alarm clock

Self check-in/mobile key (3rd party lock supplier)

Weather

News (digital newspapers)

Push notifications

Wifi landing page

Travel information

View bill & self check out

TV control (Chromecast on TV)

Loyalty program module

Room control (lights, temperature, sound)

Multi-currency

Multilingual (guest-facing)

TripAdvisor Review Collection Partner

Housekeeping requests

Pricing

0.0
per property/month
0.0 € minimum price
Contract length: Non-binding
What's included?

Smart Guest Communication: One platform – many channels.

We will show you in a personal conversation how your hotel can benefit and you can inspire your guests 😍.

INCLUDED

✔️ Guest App
✔️ Hotel Chatbot
✔️ Experience Widgets
✔️ Marketing Emails
✔️ Autopilot - Smart Content Management
✔️ Printed Weekly Programme
✔️ Analytics & Insights
✔️ Unlimited Content
 

Book your free demo now!

 

0.0
per property/month
99.0 € minimum price
Contract length: Non-binding
Setup fee
What's included?

Smart Guest Communication: One platform – many channels.

Our prices are based on the number of rooms with a minimum of 99 Euro per month/property.

INCLUDED

✔️ Guest App
✔️ Hotel Chatbot
✔️ Experience Widgets
✔️ Marketing Emails
✔️ Autopilot - Smart Content Management
✔️ Printed Weekly Programme
✔️ Analytics & Insights
✔️ Unlimited Content

Book your free demo now!

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (4)

Reviews (1)

14 rooms B&B / Inn in Austria

Independent hotel
Owner
Reviewed On
05/07/2020
Pros

Due to the tense staff situation, our reception is only available during pub opening hours. Guests receive travel information and offers for room upgrades in advance, frequent questions are automatically answered in several languages. Genuine guest service with work facilitation.

Cons

Nothing, really. New features and improvements are constantly being added.

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
4.5
Support
5.0
Implementation
4.5