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SuitePad

Verified profile

Berlin, Germany

Between 51 and 100

2012

Helping Hotels Engage With Their Guests in a Digital World

Reviews summary

100 %
Likelyhood To Recommend
(based on 3 hoteliers)

Demo

Description

Hotel business owners and managers looking for a digital communication system that will bring their business to a whole new level need look no further than SuitePad. As a SaaS company, SuitePad produces hardware in the form of touchscreen tablets and the software that runs on them to form a complete, all-round digital solution designed to facilitate communication between hotels and their guests.

The SuitePad backend integrates easily with the industry’s most commonly used PMS systems. Integrating SuitePad with PMS systems allows hotels to refine their services through access to guest order data and statistics while also letting them tailor content to suit guests’ specific tastes.

SuitePad Digital Guest Directory — This is SuitePad’s flagship product, providing a digital replacement for outdated paper-based in-room collateral while enhancing the user experience with high-definition interactive features. Guests can now discover all there is to know about the hotel and the surrounding area, reserve a table at the in-house restaurant, order room service, book a session at the in-house spa, and much more — all through one centralized digital platform.

SuitePad BYOD (Bring Your Own Device) — Some hotels prefer to show their guests the SuitePad solution before they’ve arrived, which is where SuitePad BYOD comes in. With SuitePad BYOD, guests can access the SuitePad interface through a web browser on their own cell phone or tablet.

SuitePad Phone — Hotel room telephones are somewhat of an established tradition, but they’re being used less often than ever before. SuitePad Phone allows hotel guests to access a telephone system for making internal and external calls using VOIP (Voice Over IP) directly from the SuitePad in their room.

SuitePad TV — Guests expect hotel rooms to change with the times, so SuitePad has integrated a TV control with their device that enables guests to switch between stations and filter by language and content with ease. No more broken, lost, or out-of-charge TV remotes to deal with!

SuitePad Green Option — This feature provides a great source of cost-savings for hotels without compromising on the guest experience. Guests can choose whether to opt-out of daily room cleaning using their SuitePad tablet in return for a small incentive or the knowledge that they are helping the environment.

Software languages:

Features

In-Room Tablet
- View all

Phone function (VoIP)

Hotel directory (information & services)

Alarm clock

Interactive map (city guide)

Web browsing

Housekeeping requests

Book internal services (e.g: restaurant, spa...)

Chat with front desk

Sponsorship space

Apps & games

Push notifications

In-stay feedback (for internal use)

TV control (chromecast on TV)

Room service ordering

Weather

Usage analytics dashboard

Room control (lights, temperature, sound)

Branded application

Publication subscriptions (digital newspapers & magazines)

View bill & express check out

Multi-currency

Content management system (CMS)

Multilingual (guest facing)

TripAdvisor Review Collection Partner

Upsell extra products & services

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (9)