Growth for your direct channel
The Hotels Network
Verified profile
Barcelona, Spain
Between 100 and 200
2015
Reviews summary
Likelyhood To Recommend
(based on 7 hoteliers)
Demo
Description
The Hotels Network is an innovative technology company working with over 5,000 hotels around the globe. The company offers clients a full-stack growth platform to power their direct channel. By leveraging a series of integrated tools and analytics, hotel brands can attract, engage and convert guests throughout the user journey.
In addition to price comparison, reviews summary and a full suite of personalization options, the company’s latest product innovation, Oraculo, is the world’s first predictive algorithm for hotels.
The company’s mission is to improve the online booking experience, grow direct bookings and strengthen the relationship between hotel brands and their guests.
Software languages:
Features
Website Conversion Tools
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View all
Rate disparity tracking & alerts
Ratebox widget (price comparison)
FAQ pop-up
Exit intent pop-up
Custom segmented pop-up messages
KPI dashboard
Reviews floating pop-up
Flash sales pop-up
Location floating pop-up
A/B testing
Live chat
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (257)
Coachman's Inn, A Four Sisters Inn
Classik Hotel Alexander Plaza, Berlin
Hotel Catalonia Berlin Mitte
Capri By Fraser Berlin
Hotel Hospes Palacio de Arenales & Spa Cáceres
Hotel Hospes Palau de la Mar | Valencia
Hospes Las Casas Del Rey De Baeza
Hospes Palacio de San Esteban
Hospes Maricel & Spa, Palma de Mallorca, a Memb...
Integrations (24)
Articles
Reviews
15 rooms Hotel in Austria
Reviewed On
01/05/2020
Pros
It is very easy and clear to handle and through the implementation of THN we have learned a lot of information about the behaviour of our guests.
Cons
Possibly existing templates for the layouts would be ideal for starting and changing the language instead of just offering English.
85 rooms Hotel in Germany
Reviewed On
23/04/2020
Pros
THN offers fast competent support and regular feedback on current settings. The tool can be used in many different ways, as it offers a variety of options in terms of design and appearance. Special target groups can be reached by adjusting the date or time, country of origin, source and other attributes. This allows potential guests to be addressed with the appropriate message.
Cons
Sometimes complicated when setting background images, because they are not displayed correctly on all devices.
254 rooms Hotel in Austria
Reviewed On
22/04/2020
Pros
The Hotels Network is very straightforward and easy to integrate into your own website. The tools are quick to set up on your own and there are many options available. The support by the account manager is great. We enjoy working with them.
Cons
The backend could still be improved a little bit: Dashboard, reporting, etc. There are still a few things that could be clearer and more intuitive.
142 rooms Hotel in Germany
Reviewed On
21/04/2020
Pros
Very user friendly. Personal advice and support given at all times and highly satisfactory
Cons
Since this is a required field, I was looking for something: I once had the situation that none of the icons matched me 100% for a note in a popup. But I'm almost sure, if I had addressed this, I would have been helped :)
87
/ 100
