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The Hotels Network

Verified profile

Barcelona, Spain

Between 51 and 100

2015

Predictive Personalization to get more direct bookings and revenue

Reviews summary

100 %
Likelyhood To Recommend
(based on 7 hoteliers)
Features
4.63
Ease of use
4.5
Value for money
4.25
Support
5.0
Implementation
5.0
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Description

The Hotels Network offers an ecosystem of solutions that increase website conversions and ADR. By adding a layer of tools to the hotel brand’s website and booking engine, the software optimizes the user experience and increases direct bookings.

The conversion tools, from price comparison to reviews summary, reassure potential guests and reduce friction on the website. A full suite of personalization options, from smart notes to exit intent banners, enable hotel brands to personalize the website for each visitor, tailoring messages and offers to boost conversion rates.

Hotels can create powerful campaigns using the wide variety of display types and formats available as well as the extensive set of targeting options enabling content to be displayed dynamically. The built-in testing tool means that hotel brands can experiment with different combinations of tools and messages and see results in real-time to be able to optimize campaigns.

The Hotels Network’s latest product innovation, Oraculo, is the world’s first predictive algorithm for hotels. Oraculo harnesses machine learning techniques to predict the behavior of visitors to the hotel website and then automatically personalizes both the message and the offer for each user.

Software languages:

Features

Website Conversion Tools
- View all

Rate disparity tracking & alerts

Ratebox widget (price comparison)

FAQ pop-up

Exit intent pop-up

Custom segmented pop-up messages

KPI dashboard

Reviews floating pop-up

Flash sales pop-up

Location floating pop-up

A/B testing

Live chat

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (19)

Reviews (4)

15 rooms Hotel in Austria

hotel
Owner
Reviewed On
01/05/2020
Pros

It is very easy and clear to handle and through the implementation of THN we have learned a lot of information about the behaviour of our guests.

Cons

Possibly existing templates for the layouts would be ideal for starting and changing the language instead of just offering English.

Original review translated from german
Features
4.0
Ease of use
4.0
Value for money
3.5
Support
5.0
Implementation
5.0

85 rooms Hotel in Germany

hotel
Marketing & Sales
Reviewed On
23/04/2020
Pros

THN offers fast competent support and regular feedback on current settings. The tool can be used in many different ways, as it offers a variety of options in terms of design and appearance. Special target groups can be reached by adjusting the date or time, country of origin, source and other attributes. This allows potential guests to be addressed with the appropriate message.

Cons

Sometimes complicated when setting background images, because they are not displayed correctly on all devices.

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
5.0

254 rooms Hotel in Austria

Independent hotel
Marketing & Sales
Reviewed On
22/04/2020
Pros

The Hotels Network is very straightforward and easy to integrate into your own website. The tools are quick to set up on your own and there are many options available. The support by the account manager is great. We enjoy working with them.

Cons

The backend could still be improved a little bit: Dashboard, reporting, etc. There are still a few things that could be clearer and more intuitive.

Original review translated from german
Features
4.5
Ease of use
4.0
Value for money
4.5
Support
5.0
Implementation
5.0

142 rooms Hotel in Germany

Multi-property hotel
Revenue Management & E-Commerce
Reviewed On
21/04/2020
Pros

Very user friendly. Personal advice and support given at all times and highly satisfactory

Cons

Since this is a required field, I was looking for something: I once had the situation that none of the icons matched me 100% for a note in a popup. But I'm almost sure, if I had addressed this, I would have been helped :)

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0