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The Hotels Network

Verified profile

Barcelona, Spain

Between 100 and 200

2015

Growth for your direct channel

Reviews summary

100 %
Likelyhood To Recommend
(based on 7 hoteliers)
Features
4.63
Ease of use
4.5
Value for money
4.25
Support
5.0
Implementation
5.0
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Description

The Hotels Network is an innovative technology company working with over 5,000 hotels around the globe. The company offers clients a full-stack growth platform to power their direct channel. By leveraging a series of integrated tools and analytics, hotel brands can attract, engage and convert guests throughout the user journey.

In addition to price comparison, reviews summary and a full suite of personalization options, the company’s latest product innovation, Oraculo, is the world’s first predictive algorithm for hotels.

The company’s mission is to improve the online booking experience, grow direct bookings and strengthen the relationship between hotel brands and their guests.

Software languages:

Features

Website Conversion Tools
- View all

Rate disparity tracking & alerts

Ratebox widget (price comparison)

FAQ pop-up

Exit intent pop-up

Custom segmented pop-up messages

KPI dashboard

Reviews floating pop-up

Flash sales pop-up

Location floating pop-up

A/B testing

Live chat

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (24)

Reviews

15 rooms Hotel in Austria

hotel
Owner
Reviewed On
01/05/2020
Pros

It is very easy and clear to handle and through the implementation of THN we have learned a lot of information about the behaviour of our guests.

Cons

Possibly existing templates for the layouts would be ideal for starting and changing the language instead of just offering English.

Original review translated from german
Features
4.0
Ease of use
4.0
Value for money
3.5
Support
5.0
Implementation
5.0

85 rooms Hotel in Germany

hotel
Marketing & Sales
Reviewed On
23/04/2020
Pros

THN offers fast competent support and regular feedback on current settings. The tool can be used in many different ways, as it offers a variety of options in terms of design and appearance. Special target groups can be reached by adjusting the date or time, country of origin, source and other attributes. This allows potential guests to be addressed with the appropriate message.

Cons

Sometimes complicated when setting background images, because they are not displayed correctly on all devices.

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
4.0
Support
5.0
Implementation
5.0

254 rooms Hotel in Austria

Independent hotel
Marketing & Sales
Reviewed On
22/04/2020
Pros

The Hotels Network is very straightforward and easy to integrate into your own website. The tools are quick to set up on your own and there are many options available. The support by the account manager is great. We enjoy working with them.

Cons

The backend could still be improved a little bit: Dashboard, reporting, etc. There are still a few things that could be clearer and more intuitive.

Original review translated from german
Features
4.5
Ease of use
4.0
Value for money
4.5
Support
5.0
Implementation
5.0

142 rooms Hotel in Germany

Multi-property hotel
Revenue Management & E-Commerce
Reviewed On
21/04/2020
Pros

Very user friendly. Personal advice and support given at all times and highly satisfactory

Cons

Since this is a required field, I was looking for something: I once had the situation that none of the icons matched me 100% for a note in a popup. But I'm almost sure, if I had addressed this, I would have been helped :)

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0