Growth for your direct channel
Conversion & Personalization (The Hotels Network)
Verified profile
Barcelona, Spain
Between 100 and 200
2015
Reviews summary
Likelyhood To Recommend
(based on 13 hoteliers)
Demo
Description
The Hotels Network is an innovative technology company working with over 5,000 hotels around the globe. The company offers clients a full-stack growth platform to power their direct channel. By leveraging a series of integrated tools and analytics, hotel brands can attract, engage and convert guests throughout the user journey.
In addition to price comparison, reviews summary and a full suite of personalization options, the company’s latest product innovation, Oraculo, is the world’s first predictive algorithm for hotels.
The company’s mission is to improve the online booking experience, grow direct bookings and strengthen the relationship between hotel brands and their guests.
Software languages:
Other products by this provider:
Vouchers & Gift Cards (The Hotels Network)
| Voucher Management
Features
Website Personalisation & Conversion Tools
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Real-time price comparison widget
Segmented inline messages (embed)
E-mail alerts
Email capture feature
Behavioural Targeting
Datalayer Targeting (demographics)
FAQ pop-up
Exit intent pop-up
Conversion Analytics
Rate disparity analytics & alerts
Segmented pop-up messages
Price Matching function
Demand Analytics
Location floating pop-up
Live chat
Integrated A/B testing
Flash sales pop-up with countdown clock
Reviews widget
1-click promo codes
Analytics & Business Intelligence
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Revenue forecasting & budgeting
Custom dashboard
Flexible user rights & restrictions by employee
Multi-property view
Corporate accounts sales & commission tracking
Online travel agents sales & commission tracking
Team collaboration Tools
Year-to-year comparison of all major data sets
Predefined & custom alerts
Custom reporting
Competition comparison (e-reputation)
Website performance tracking
Social media monitoring
KPI dashboard
Support
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Ticketing system
Languages spoken by support
References (432)
Parkhotel Adler, Hinterzarten
TORTUE HAMBURG
pentahotel Leipzig
Romantik Hotel Scheelehof
Beau-Rivage Genève
MEININGER Hotel Berlin Alexanderplatz
Capri By Fraser Berlin
Falkensteiner Hotel & Spa Carinzia
Vienna House Andel’s Berlin
Integrations (27)
Articles
Reviews
560 rooms Hotel in Switzerland
Reviewed On
29/12/2020
Pros
Very good customer service, concerns are usually addressed immediately. Regular product updates and individual calls to maximise the performance of the tools. The tool is very easy to use. THN keeps its promises.
Cons
For our part, there is really nothing to complain about. However, it should be mentioned that the tool offers a lot of design options and that it takes some time to get used to the tool.
39 rooms Hotel in Austria
Reviewed On
20/12/2020
Pros
Very good customer service, are trying to customize the options according to the customer's needs, fast implementation, clear interface- therefore good to use, analysis.
Cons
Has many options, therefore sufficient study of the system is required, especially at the beginning
19 rooms Hotel in Germany
Reviewed On
17/12/2020
Pros
Very easy to use and especially in Corona times perfect to play info fast. Very good support and always new ideas.
Cons
Nevertheless, time-consuming to use the tool with the entire range of functions profitably.
90 rooms Hotel in Austria
Reviewed On
10/12/2020
Pros
it is all very efficient, practical and with really good examples, super demonstrated.
Cons
no disadvantages, we are satisfied and have nothing to complain about and are happy to recommend it to others
15 rooms Hotel in Austria
Reviewed On
01/05/2020
Pros
It is very easy and clear to handle and through the implementation of THN we have learned a lot of information about the behaviour of our guests.
Cons
Possibly existing templates for the layouts would be ideal for starting and changing the language instead of just offering English.
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