Compile all online reviews in one place
TL Reputation (Travelline)
TL Reputation gathers all online reviews Booking.com, TripAdvisor, Facebook, 101 Hotel, Hotels.com, TopHotels, Agoda, Airbnb, Ctrip, HolidayCheck, Google, Flamp, TVIL, and Yandex.
After you add a new review platform, the system loads all the reviews added to that platform for the last year and a half. TL Reputation monitors and adds new reviews every night.
A special widget shows website visitors your hotel’s rating summary and the latest published reviews.
Statistical & semantic analysis of external portals (OTA, Metasearch, Social Media)
Review sentiment analysis
Extensive real-time review statistics
In app response
Flexible user rights & restrictions by employee
Review widget & certificate on your website
Task manager (assign by individual, department or custom group)
Customisable guest surveys
Automated email review invitations
Automated SMS review invitations
TripAdvisor Review Collection Partner
Google Review Partner
Review feed (XML) integration in your website
AI based improvement recommendations
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support