📅 Manage your software costs & contracts over the next 30 days. Get started for FREE

TL Reputation (Travelline)

Verified profile

Zurich

Over 200

2008

Compile all online reviews in one place

Reviews summary

Description

TL Reputation gathers all online reviews Booking.com, TripAdvisor, Facebook, 101 Hotel, Hotels.com, TopHotels, Agoda, Airbnb, Ctrip, HolidayCheck, Google, Flamp, TVIL, and Yandex.

After you add a new review platform, the system loads all the reviews added to that platform for the last year and a half. TL Reputation monitors and adds new reviews every night.

A special widget shows website visitors your hotel’s rating summary and the latest published reviews.

Software languages:

Features

E-Reputation & Feedback
- View all

Statistical & semantic analysis of external portals (OTA, Metasearch, Social Media)

Review sentiment analysis

Manager app

Workflow Management

Extensive real-time review statistics

Competitive comparison

Case Management

In app response

Custom alerts

Flexible user rights & restrictions by employee

Review widget & certificate on your website

Task manager (assign by individual, department or custom group)

Customisable guest surveys

Automated email review invitations

Automated SMS review invitations

TripAdvisor Review Collection Partner

Google Review Partner

Review feed (XML) integration in your website

Multi-property view

KPI dashboard

AI based improvement recommendations

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support