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Travel Appeal

Verified profile

Florence, Italy

Between 11 and 50

2013

The leading data from human experience

Reviews summary

N/A %
Likelyhood To Recommend
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Description

Combining data science, AI and human experience, Travel Appeal analyzes customer feedback to uncover insights and provide actionable solutions allowing hoteliers to make more effective decisions. Our software acts as an intelligent coach to help hoteliers understand how their property is perceived online by customers while comparing it against competitors. Better understand your guests' opinions and experiences at every level to improve your reputation, increase customer satisfaction, welcome more guests and boost sales!

Software languages:

Features

Analytics & Business Intelligence
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Revenue forecasting & budgeting

Custom dashboard

Flexible user rights & restrictions by employee

Multi-property view

Corporate accounts sales & commission tracking

Online travel agents sales & commission tracking

Team collaboration Tools

Year-to-year comparison of all major data sets

Predefined & custom alerts

Custom reporting

Competition comparison (e-reputation)

Website performance tracking

Social media monitoring

KPI dashboard

E-Reputation & Feedback
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Statistical & semantic analysis of external portals (OTA, Metasearch, Social Media)

Review sentiment analysis

Manager app

Workflow Management

Extensive real-time review statistics

Competitive comparison

Case Management

In app response

Custom alerts

Flexible user rights & restrictions by employee

Review widget & certificate on your website

Task manager (assign by individual, department or custom group)

Customisable guest surveys

Automated email review invitations

Automated SMS review invitations

TripAdvisor Review Collection Partner

Google Review Partner

Review feed (XML) integration in your website

Multi-property view

KPI dashboard

AI based improvement recommendations

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (9)