The quality management tool with pre- and post-stay emails as well as a seal of approval for your website and detailed benchmarking.
Between 51 and 100
The most effective form of advertising is a recommendation from your guests. vioma BAROMETER is a multi-functional module.
It allows you to professionalize your reviews and the entire quality management of all departments and to automate guest communication before and after a guest’s stay.
Your guests receive offers and useful information before their stay in your hotel. That saves valuable time at check-in.
After your stay, vioma BAROMETER sends out a thank-you letter as well as a guest questionnaire automatically or manually, thus ensuring a high response rate. Reviews from satisfied guests have a positive effect on the average rating.
The flexible dashboards of the vioma BAROMETER allow you to keep a close eye on all your sectors and compare yourself anonymously with other hotels. A manual or automated answer regarding the rating results is also possible.
vioma BAROMETER provides you with the necessary protection for your reputation and helps increase your revenue through professional communication and recommendations.
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Statistical & semantic analysis of external portals (OTA, Metasearch, Social Media)
Review sentiment analysis
Extensive real-time review statistics
In app response
Flexible user rights & restrictions by employee
Review widget & certificate on your website
Task manager (assign by individual, department or custom group)
Customisable guest surveys
Automated email review invitations
Automated SMS review invitations
TripAdvisor Review Collection Partner
Google Review Partner
Review feed (XML) integration in your website
AI based improvement recommendations
Dedicated account manager
Phone support business hours
On property support
Live chat for support
Languages spoken by support