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vioma BAROMETER

Verified profile

Offenburg

Between 51 and 100

2002

The quality management tool with pre- and post-stay emails as well as a seal of approval for your website and detailed benchmarking.

Reviews summary

Description

The most effective form of advertising is a recommendation from your guests. vioma BAROMETER is a multi-functional module.

It allows you to professionalize your reviews and the entire quality management of all departments and to automate guest communication before and after a guest’s stay.

Your guests receive offers and useful information before their stay in your hotel. That saves valuable time at check-in.

After your stay, vioma BAROMETER sends out a thank-you letter as well as a guest questionnaire automatically or manually, thus ensuring a high response rate. Reviews from satisfied guests have a positive effect on the average rating.

The flexible dashboards of the vioma BAROMETER allow you to keep a close eye on all your sectors and compare yourself anonymously with other hotels. A manual or automated answer regarding the rating results is also possible.

vioma BAROMETER provides you with the necessary protection for your reputation and helps increase your revenue through professional communication and recommendations.

Get in touch with us now!

Simply call us at: 0049 (0) 781 310 55 100
or write us directly at: sales@vioma.de

Software languages:

Features

E-Reputation & Feedback
- View all

Statistical & semantic analysis of external portals (OTA, Metasearch, Social Media)

Review sentiment analysis

Manager app

Workflow Management

Extensive real-time review statistics

Competitive comparison

Case Management

In app response

Custom alerts

Flexible user rights & restrictions by employee

Review widget & certificate on your website

Task manager (assign by individual, department or custom group)

Customisable guest surveys

Automated email review invitations

Automated SMS review invitations

TripAdvisor Review Collection Partner

Google Review Partner

Review feed (XML) integration in your website

Multi-property view

KPI dashboard

AI based improvement recommendations

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (24)