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Voucher and Ticketsystem (Smart Guest)

Verified profile

Lübeck, Deutschland

Between 1 and 10

2015

More Revenue with Vouchers and Tickets

Reviews summary

100 %
Likelyhood To Recommend
(based on 3 hoteliers)
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0
See all reviews

Description

The Smart Guest voucher system gives you an easy way to increase your sales. We simplify your workflow for voucher sales and redemption so that you have more time for your guests.

Thanks to our Print @ Home function, the work is completely eliminated!
Thanks to online payment and immediate printing on your PC, your guests can give away vouchers without waiting.

Of course, you can also sell your vouchers on site as usual . There are no limits to the design of the voucher: Whether a gift card in an envelope, a plastic card in credit card format or an elaborately designed folding card - we are happy to implement your wishes.

Software languages:

Features

Voucher Management
- View all

Multi-currency

Invoicing & handling with the accounting department

Tax consideration on single-purpose vouchers

Validation of vouchers in the system and via API

Branded e-commerce shop

Sell hotel products

Sell 3rd party goods

Sell furniture

Pickup at reception

Content management system (CMS)

Integrated payments

Voucher management

KPI dashboard

Integrate to 3rd party mobile app

Integrate to website

Multilingual (guest facing)

Integrate in in-room tablet

Ticketing System
- View all

Online ticket sales

On-premise ticket sales

Seat specific sales

Access control

Tickets with voucher payment

Attendees list

Waiting list function

Group blocks

Self-service events creation

Administration & accounting in the system

Pricing

49.0
per property/month
Contract length: 1 year
What's included?
  • Unbegrenzt viele Wert- und Leistungsgutscheine ohne Provision verkaufen
  • Unbegrenzt viele unterschiedliche Leistungsgutscheine online anbieten
  • Onlineshop mit Print@Home auch für Mobilgeräte
  • Individuelles Layout für Print@Home-Gutscheine und Papier-Gutscheine
  • Zahlung im Onlineshop mit PayPal, Sofortüberweisung, Giropay und mit Kreditkarte (über Stripe). Weitere Zahlungsanbieter auf Anfrage.
  • Gutscheine vor Ort verkaufen und einlösen
  • Individuelle Gutschein-Designs
  • Zustellung des Gutscheins per Email (Print@Home) oder per Post
  • Optional: Postversand druch Smart Guest (Porto und Gebühr zahlt Kunde)
  • Optional: Ketten-Funktion zum Verkauf von Gutscheinen, die in mehreren Hotels eingelöst werden können
29.0
per property/month
Contract length: 1 year
Free trial
What's included?
  • Unbegrenzt viele Wertgutscheine ohne Provision verkaufen
  • Onlineshop mit Print@Home auch für Mobilgeräte
  • Classic-Layout für Print@Home-Gutscheine
  • Zahlung im Onlineshop mit PayPal und mit Kreditkarte (über Stripe)
  • Gutscheine vor Ort verkaufen und einlösen
  • Individuelle Gutschein-Designs
  • Zustellung des Gutscheins per Email (Print@Home) oder per Post
  • Optional: Postversand durch Smart Guest (Porto und Gebühr zahlt Kunde)

Support

Dedicated account manager

Phone support business hours

On property support

Live chat for support

Ticketing system

Languages spoken by support

Integrations (4)

Reviews

41 rooms Hotel in Germany

Independent hotel
Owner
Reviewed On
02/03/2020
Pros

Fast voucher creation and redemption, smooth sales in the online shop and a very friendly customer service! What more could you wish for?

Cons

We don't have any negative comments, keep up the good work! We are very happy about this very good cooperation.

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0
Smart Guest replied
02-03-2020

Thanks for the kind words

336 rooms Hotel in Germany

Independent hotel
General Manager
Reviewed On
01/03/2020
Pros

We are very satisfied with the online shop and with the handling on site. If we ever have a question, the customer support is very fast and very competent.

Cons

We have to log in to the browser to check vouchers. But that' s very fast...

Original review translated from german
Features
5.0
Ease of use
5.0
Value for money
5.0
Support
5.0
Implementation
5.0
Smart Guest replied
01-03-2020

Many thanks for your review ;-)