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Digital Guest Directory & Hotel-App (ipeak Infosystems)

Profil vérifié

Steinhausen, Zug

Between 11 and 50

2005

Streamline Your Communication Efforts

Résumé des avis

Description

ipeak Infosystems is a leading Swiss provider of digital communication ecosystems for tourism, hospitality and beyond. Keep your guests informed around the clock – state of the art info- and touchscreens bring every communal space to life, while our iOS and Android compatible mobile app solutions (web or native) are perfectly tailored for on-the-go.

Going digital has many benefits:

  • Present your hotel information in an engaging and overseeable manner.
  • Enhance the guest experience by providing valuable complementary information about your region – choose from fully automated weather forecasts, public transport timetables, local attractions and more.
  • Offer next-level customer service by remaining at your guests’ service 24/7, before, during and after their stay.
  • Master the art of upselling by increasing the visibility of your bookable offers and services.
  • Save resources and relieve reception staff as guests can independently access information anytime, anywhere. In addition, our intuitive content management system requires no prior IT knowledge and streamlines work steps as information updates are inputted and reflected across all devices within seconds.
  • Meet hygiene expectations with our proprietary Touch2Go technology that allows guests to access all services via their own mobile device.

We look forward to hearing from you!

Langues disponibles:

Fonctionnalités

Affichage Dynamique
- Voir tout

Écran informatif

Écran interactif

Applications Mobile & Web
- Voir tout

Passerelle de paiement intégrée

Application iOS/Android

Application web (PWA)

Tableau de bord de suivi d'utilisation

Application en marque blanche

Gestionnaire de contenu (CMS)

Informations sur l'établissement (FAQ)

Formulaire en-ligne de pré- check-in

Commande de room service

Demande de "feedback" durant le séjour (pour utilisation en interne)

Réservation de services internes (restaurant, spa,...)

Chat avec la réception

Plan interactif (guide de la ville)

Réveil

Check-in automatique & clé digitale (fournisseur de serrure tiers)

Météo

Nouvelles & journaux

Notifications push

Page d'accueil wifi

Informations de vol

Visionnage facture & check-out

Contrôle de la TV (Chromecast sur la TV)

Module de programme de fidélité

Contrôle de l'environnement en chambre (lumières, température, son)

Multi-devise

Multi-langue

TripAdvisor Review Collection Partner

Demandes d'housekeeping

Service Client

Gestionnaire de compté dédié

Assistance téléphonique pendant les heures de bureau

Support sur site

Live chat sur l'interface

Système de ticket

Langues parlées par le support