Empower your guests to customize their pre-stay itinerary and in-stay experience with Cendyn’s eConcierge. As a mobile app, mobile site or desktop portal, the eConcierge interactive planner lets guests book a spa or golf date, order room service, request supplies and more — and gives you an upsell platform. Drive incremental revenue and satisfaction with real-time communications between guests and staff.
- Maximize incremental revenue with add-on services and bookings
- Give guests direct access to customize their pre- and in-stay itinerary
- Improve operational responsiveness
- Send triggered messaging based on guest profiles and preferences