Improving the Guest Experience

INTELITY Guest
Los Angeles
82
2007
Demo
Description
INTELITY offers single or multi-property, custom brand and Mobile App solutions that give staff the ability to connect directly with guests before, during, and after their stay. Key features include Mobile Check-In and Mobile Key, which allow guests to eliminate their time at the front desk and go straight to their rooms.
The INTELITY Mobile Key solution streamlines the check-in process and reduces the time guests spend at the front desk by allowing direct access to their rooms using their smartphone as their key.
INTELITY also provides in-room tablet technology to replace the printed compendium, collateral, and alarm clocks of the past and give guests complete control over their stay. By using the tablets in their room, guests have direct digital access to hotel staff and the ability to order in-room dining, make reservations on-site and off property, submit service requests, control room environment, and more.
The INTELITY Voice solution brings the power of voice command to your property. Easily implemented in guestrooms, suites, meeting spaces, and back-of-office spaces, this solution leverages Amazon’s Alexa in combination with Voice Request skills to give guests direct access to adjusting room controls, requesting hotel services, and information about the local area.
With INTELITY Casting, you can cancel your expensive TV packages and give your guests control over their in-room entertainment. Leveraged with Google Chromecast, the solution is Netflix compliant and allows your guests to stream limitless content from their personal mobile devices or our In-Room Tablets directly to the TVs in their rooms.
Finally, INTELITY Messaging allows you to connect with your guests in real time. This portion of the platform directly connects operations teams and guests through SMS and in-app messages by combining them into a single interface. When combined with INTELITY Staff, this solution can also be used to create tickets for guest requests.
Langues disponibles:
Autres produits de ce fournisseur:
Fonctionnalités
Fonctionnalité téléphone (VoIP)
Informations sur l'établissement (FAQ)
Réveil
Plan interactif (guide de la ville)
Navigation sur internet
Demande d'housekeeping
Réservation de services internes (restaurant, spa)
Chat avec la réception
Espace publicitaire
Applications & jeux
Notifications push
Demande de "feedback" durant le séjour (pour utilisation en interne)
"Contrôle de la TV (Chromecast sur la TV)
Commande de room service
Météo
Tableau de bord de suivi d'utilisation
Contrôle de l'environnement en chambre (lumières, température, son)
Abonnement media (journaux & magazines digitaux)
Visionnage facture & check-out
Multi-devise
Gestionnaire de contenu (CMS)
Multi-langue
TripAdvisor Review Collection Partner
Vente incitative de produits et services supplémentaires
Passerelle de paiement intégrée
Application iOS/Android
Application web (PWA)
Tableau de bord de suivi d'utilisation
Application en marque blanche
Gestionnaire de contenu (CMS)
Informations sur l'établissement (FAQ)
Formulaire en-ligne de pré- check-in
Commande de room service
Demande de "feedback" durant le séjour (pour utilisation en interne)
Réservation de services internes (restaurant, spa,...)
Chat avec la réception
Plan interactif (guide de la ville)
Réveil
Check-in automatique & clé digitale (fournisseur de serrure tiers)
Météo
Nouvelles & journaux
Notifications push
Page d'accueil wifi
Informations de vol
Visionnage facture & check-out
Contrôle de la TV (Chromecast sur la TV)
Module de programme de fidélité
Contrôle de l'environnement en chambre (lumières, température, son)
Multi-devise
Multi-langue
TripAdvisor Review Collection Partner
Demandes d'housekeeping
Service Client
Gestionnaire de compté dédié
Assistance téléphonique pendant les heures de bureau
Support sur site
Live chat sur l'interface
Système de ticket
Langues parlées par le support