Simplified sales & marketing for hotels

Profitroom CRM
Berlin
Between 100 and 200
2008
Description
Profitroom® CRM is an effective marketing and sales platform that supports hotel at all stages of acquiring guests, significantly increasing the number of direct bookings. You will be surprised by its indispensability.
With Profitroom® CRM you get:
- Effective, personalized message templates that can contain photos, descriptions and prices taken directly from the special offers of your booking system. Hotel e-mail marketing has never been so simple and effective.
- The ability to quickly create and email an offer ideally suited to the requirements of a guest.
- A central database of guests, bookings, and inquiries. Full history stored in one place allows you to adjust offers to the needs of guests.
- A mechanism that works like an inbox, thanks to which your team will not miss a single guest’s inquiry again.
- Automation of hotel-guest communication thanks to predefined, multilingual emails. The system will send messages before and after each stay.
- GDPR compliance. Profitroom CRM is not only compliant with the GDPR regulations but also supports your team in complying with the regulations. All data sources are saved temporarily, in accordance with the content and purpose of the processing, expressed by guest.
Langues disponibles:
Fonctionnalités
Déduplication des données
Vue multipropriété
Base de données centralisée
Profilage client
Éditeur de texte HTML WYSIWYG
Enrichissement de profile client
Segmentation des messages instantanés (type de réservation, demographiques, etc..)
Emailing automatisé
Module de programme de fidélité
Gestionnaire de contenu (CMS)
Module de gestion de l'e-réputation
Upselling (vente additionnelle) de surclassement de chambres
Upselling (vente additionelle) de services supplémentaires
Gestion des droits d'accès & rôles d'utilisateurs
Tableau de bord des indicateurs de performance
Éditeur de template drag & drop
Module de collecte d'avis clients
Multi-langue
Segmentation d'emailing (type de réservation, démographiques, etc...)
TripAdvisor Review Collection Partner
Google Review Partner
Service Client
Gestionnaire de compté dédié
Assistance téléphonique pendant les heures de bureau
Support sur site
Live chat sur l'interface
Système de ticket
Langues parlées par le support