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Housekeeping Software
Housekeeping Software is similar to staff communication & task management tools but goes a step further. It can be particularly beneficial to hotels with more than 100 rooms. These tools focus on the housekeeping department allowing the housekeepi...
UpsellGuru
95Based on 24 reviews4.8UpsellGuru is a guest communication software focusing on generating revenue through upselling. As a first in the industry, UpsellGuru launched a bidding system for hotel upgrades in 2016. Today the system does more than just upgrades- e-guma voucher and ticketing system94Based on 20 reviews4.7The voucher and ticket management system e-guma offers a clear and fully responsive online shop, which opens an additional sales channel for you. The voucher shop is multilingual, adapted to the design of your website and can be linked to your webs
- dailypoint™ 360° – Central Data Management93Based on 25 reviews4.5dailypoint™ is the leading #abovePMS solution for individual hotels and hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or Wi-Fi and creates a central and consolidated guest profil
- RoomPriceGenie93Based on 13 reviews4.9RoomPriceGenie is the world's best-rated automated dynamic pricing software for independent hotels and hotel groups, apartment businesses and more. Built to be simple to use for non-experts, but with the flexibility for thos
- Rateboard92Based on 38 reviews4.8RateBoard was created to offer hotel managers a simple tool to optimise their revenue through customized price recommendations. Behind all this stands a complex technology, solving the big data problem, therewith illustrating all relevant market in
- Überblick92Based on 18 reviews4.8Überblick supports hoteliers and their teams in the day-to-day life. It features via web or mobile app task, communication, and knowledge manangement. Easy to use, direct and transparent. A typical use case with &Uuml
- Rezlynx PMS (Guestline)92Based on 14 reviews4.8The Rezlynx PMS provides you with the tools and insights to make your daily life easier by automating routine tasks and liberating your staff to focus on the guest. Fully configurable, PCI compliant, and featuring a comprehensive rate and
- Ariane Systems92Based on 19 reviews4.4Ariane is the world leader in providing self-check-in and out solutions for the hotel industry with 3.000 installations. They enable Mobile and Kiosk self-service solutions, including all required hardware, consultancy and support for services that
- Smart Host91Based on 16 reviews4.8Smart Host provides a CRM and data cleansing software to help you leverage the data you gather from different touch points with your guests. By connecting to your PMS, Smart Host allows you to segment and automate email campaigns, track p
- Revinate Marketing91Based on 26 reviews4.5Revinate Marketing helps hoteliers drive revenue, repeat bookings, and improve the guest experience. It’s easy to create personalized one-time or automated email campaigns, upsell rooms and amenities, and build lifetime guest relationships.
- better.guest tab (Betterspace)89Based on 19 reviews4.3The digital guest directory better.guest Tab offers all advantages of an information guide for your hotel room, combined with a high-end tablet. The smart guest directory is your digital concierge, sales manager, travel guide and much mor
- SIHOT.PMS88Based on 29 reviews4.4SIHOT.PMS offers the most complete hotel management software on the market. You can benefit from countless functions. But more importantly, you don’t have to, as our software is based on a modular approach. All front office, reserva
- Conversion & Personalization (The Hotels Network)2 months for free83Based on 8 reviews4.8The Hotels Network is an innovative technology company working with over 5,000 hotels around the globe. The company offers clients a full-stack growth platform to power their direct channel. By leveraging a series of integrated tools and analytics,
- ASA HOTEL82Based on 6 reviews5ASA’s PMS is the ideal tool to help you manage every process throughout the guest journey: extra services are recorded in the system either automatically or in just a few clicks; hotel departments like the restaurant, bar, housekeep
- INCERT Voucher Management & Ticketing Solution80Based on 8 reviews4.5The incert e-commerce system for selling vouchers, gift cards, tickets, take-away offers and shop products offers a professional and comprehensive all-round solution and generates sales with a direct cash flow to your bank account. We deliver and s
- Front Office Cloud (SiTec)79Based on 8 reviews4.9The award winning new cloud based system brings every hotel to the next level. Beside a classical PMS with built in AI, it combines a bunch of systems in one: Restaurant and POS system, mailing and marketing with graphical mail-designer hotel commu
- Branding & Advertising Strategy (Influence Society)79Based on 9 reviews4.8We grow compelling stories for our clients through a creative and insights-driven approach of your digital marketing strategy: brand content, social media, online advertising and mobile-first web development.
- Hotel Connect79Based on 10 reviews5In a time where big online travel agencies and property management systems are not treating independent hotels as equal partners, our mission is to give power to independent hotels. Give them back control over their own hotels, their rates and inve
- FairPlanner (Fairmas)78Based on 7 reviews4.5FairPlanner is the software solution created by hoteliers for hoteliers. Fairmas tailored the software to address the unique financial planning and reporting needs of the hotel industry.
- happyhotel78Based on 7 reviews4.8The happyhotel revenue and yield management system has a simple dashboard that supports the hotelier in the data analysis of the most important hotel KPI’s. happyhotel is a cloud-based hotel software specially designed for smal
What is Housekeeping Software?
Housekeeping Software is similar to staff communication & task management tools but goes a step further. It can be particularly beneficial to hotels with more than 100 rooms. These tools focus on the housekeeping department allowing the housekeeping manager to assign rooms to cleaning staff and monitor the advancement from each one out of a single dashboard. The great advantage is that these tools connect to the hotel’s PMS allowing the housekeeping manager to mark the room as clean in the PMS. When something is broken the housekeeping staff can directly alert the maintenance team and in addition, mark the room as out of service (OOS) in the PMS.
What are the benefits of using Housekeeping Software?
Housekeeping Software allows hotels to virtually manage room prioritization based on daily business needs, track guest room deficiencies and guest requests on any device at any time. Eliminating paper-based rooming lists to fully automate tasks and manage housekeeping communication digitally. Furthermore, hoteliers can reduce check-in times by automatically changing the room status.
What are the most important features to look for in Housekeeping Software?
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Dynamic Task sheets: This is a task-based awareness mechanism that presents an active and frequently-updated list of all collaborators' tasks for the housekeeping team
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Dynamic rule-based room prioritization: When automatically creating task sheets the hotel should be able to set-up dynamic rule-based prioritization, which allows designing the task sheets according to the hotel’s needs. For example, clean check-outs first and occupied rooms last.
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Room status update in PMS: The application should be able to automatically update room statuses (Dirty, Clean, Inspected, OOO, OOS) in the PMS
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Log Maintenance and Service orders: Track maintenance and service orders to identify trends and create audit trails.
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Performance Reports: These reports help to track the performance of your housekeeping team and predict the level of housekeepers the hotel needs based on occupancy levels.
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Lost & Found reporting: Tracks all lost & found items in the hotel.
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Minibar posting: Allows housekeeping staff to directly charge minibar consumption to the guest's bill in the PMS.
What are the key integrations you should look for when selecting Housekeeping Software for your hotel?
The key integration for Housekeeping Software is the integration to the PMS but other integrations could even more streamline operations:
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Property Management System (PMS): The integration with the PMS is important for automatic updates on room statuses (Dirty, Clean, Inspected, OOO, OOS), guest preferences, and room rushes. Furthermore, minibar postings can be automatically pushed to the PMS.
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Instant guest messaging, mobile apps & web apps, or In-room tablets: Guests can request certain amenities or communicate issues via the chat, the app or the in-room tablet, which can directly be escalated to the right person in the team and create a task to be completed.
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CRM & emailing: If you know the preferences of the hotel guests, for example, an extra pillow, when they stay at the hotel the CRM could automatically push this in the task management solution and make sure your housekeeping staff adds this extra pillow.
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Upselling: Integration with the upselling system allows guests to book extra amenities, like an extra bottle of champagne, and the tasks are created automatically and the right team member is informed.
What is the typical pricing for Housekeeping Software?
Housekeeping Software is typically run on a monthly subscription-based model with a contract length of min. a year. The pricing models are built on either per user per month or a per room per month basis. The pricing can vary a lot based on the features. With a range of 2€ per room per month to 20€ per employee per month.
What to expect when implementing Housekeeping Software?
A typical implementation of Housekeeping Software can often vary based on the necessary integration to the PMS. This process can vary from hotel to hotel, depending on the extent of functionalities and training. If the hotel is implementing Housekeeping Software for the first time, extensive training for the teams and management is required.